Arizona
FY 2012/2013 Low-Income Energy Programs
Federal | Utility | Charitable
Federal
LIHEAP Contacts
Public Inquiries: 1-800-582-5706
Website
LIHEAP Administering Agency Contacts
www.azdes.gov/common.aspx?menu=36&menuc=28&id=12124
Weatherization Assistance Program
Local Administering
Agency Contacts
Website
LIHEAP FY 2013 Funding (Initial Release under the
Continuing Resolution)
$19,897,820
LIHEAP Income Eligibility Level
60% State Median Income
(150% FPG for households
with 8 or more member)
LIHEAP FY 2012 Benefit
Heating and Cooling: $75 min, $640 max
LIHEAP Households Served (Estimate for FY 2012 Heating
and Cooling)
42,000-43,000
LIHEAP Program Dates
Year round
Utility
Low-Income Rate Assistance
Arizona Public Service
Energy Support (E3) and Medical Care Equipment (E4) Programs
Offers a discount up to 65 percent off the cost of electricity for customers
who meet certain income guidelines. The income guidelines are based
on 150% of the federal poverty guidelines and change every July 1st.
The discount varies depending on how much electricity is
used each month. Application forms are available online or can
be picked up at all APS business offices.
http://www.aps.com/en/residential/accountservices/assistanceprograms/Pages/limited-income-home.aspx
Unisource Energy Services
C.A.R.E.S.
Customers whose income does not exceed 150% of the federal poverty level
may be eligible for a deduction of up to $8 off their monthly electric
bills and up to $18 off their natural gas bills, depending upon usage.
CARES rates also apply to the Low-Income Medical Life Support Program
for customers who are medically life-support dependent and who meet
specific eligibility requirements.
Call Customer Care at 1-877-837-4968
https://www.uesaz.com/doc/customer/rates/electric/CARES.pdf
Salt River Project
- Economy Price Plan
Customers with limited incomes can receive $17 off SRP charges each month through the Economy Price Plan. To receive an application or for more information, call SRP at 602-236-8888 in Phoenix, or from outside the 602, 623 or 480 area codes, call toll-free number at 800-258-4777.
www.srpnet.com/prices/economy.aspx
- Medical Life Support Discount
Qualifying medical patients or their family member can receive an $17 monthly discount on their SRP bill while using life-sustaining equipment.
Call 602-236-8888 or 1-800-258-4777 if outside Maricopa County
www.srpnet.com/prices/medical.aspx
Southwest Gas
Low Income Ratepayer Assistance (LIRA)
For customers whose household income does not exceed 150% of the federal
poverty level, a 20% rate discount is applicable to the first 150 therms
per month during the winter season (November through April.)
(877) 860-6020
www.swgas.com/assistance/az/index.php
Tucson Electric Power Company
520-623-7711
https://www.tep.com/customer/assistance/support/
- Low-Income Discount
Customers whose household income is at or below 150% of the federal poverty level, may qualify for an $8 discount off their bill each month.
- Lifeline/Medical Life-Support Discount
A discount is available to households that meet the financial eligibility guidelines for the Residential Lifeline Program and where certain medical situations exist. The discount is based on monthly use: 0 - 1,000 kWhs, 35%; 1001 - 2000 kWhs, 30%; over 2000 kWhs, 10%.
Navaho Tribal Utility Authority
Senior Citizen Discount
Life Support Discount
NTUA offers a 7% discount to customers who are 60 years or older and
have an annual household income of $ 16,000 or less. A 7% discount is
available to customers who require utility services to be maintained
for a life-threatening health condition that is certified by a licensed
physician.
www.ntua.com/
Low-Income Energy Efficiency
Tucson Electric Power
Since 1982 the Tucson Urban League and Pima County have been assisting
low-income residents in reducing energy use and lowering their utility
bills by implementing year-round weatherization measures - at no cost
to eligible customers. TEP conducts energy audits and provides funding
for weatherization measures.
Pima County: contact Jesus Duran, 520-243-6787 x 2600
Tucson Urban League: contact Juan Godinez, 520-791-9522
https://www.tep.com/Customer/Assistance/Efficiency/
Salt River Project
SRP provides up to $6,000 per eligible household for energy-efficiency
home improvements on top of federal funding. Improvements could include:
- Insulation
- Window shading
- Low-flow showerheads
- Faucet aerators
- Air conditioner duct seals
- Space heating and cooling system equipment maintenance and tune-up
- Evaporative cooler tune-ups or motor upgrades
- ENERGY STAR-labeled compact fluorescent light (CFL) bulbs
For more details on this program or to see how you can qualify to participate, contact the Community Action Association in your area:
- City of Phoenix: (602) 262-6666
- Mesa Community Action Network: (480) 833-9200
- Maricopa County - outside Phoenix/Mesa: (602) 506-5911
- Pinal County: (520) 466-1112
Southwest Gas
Low-Income Energy Conservation Program
Energy-saving measures are available to income-qualified customers,
at no cost.
Examples of energy-saving measures are caulking, insulation, weather-stripping,
ductwork repairs and windows.
Contacts and web site, www.swgas.com/assistance/az/liec.php.
UniSource Energy Services
Low-Income Weatherization Program
This program complements the federal weatherization assistance program
to provide energy efficiency measures and improvements to more UES customers.
UES partners with Community Action and other agencies located within
the UES service territories who are responsible for outreach, arranging
of the installation/work, and submittal of invoices to UES. Contact
your local agency for more information and enrollment, www.azdes.gov/common.aspx?menu=36&menuc=28&id=12124.
https://www.uesaz.com/customer/assistance/efficiency/
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
Home Energy Assistance Fund
Provides funds for low-income families experiencing extreme financial
hardship to help pay overdue utility bills and prevent potential electric
or gas shutoffs. Administered by the Arizona Community Action Association
(ACAA) through Community Action Program (CAP) offices in every county.
May provide eligible individuals annual one-time financial assistance
of up to $500 to restore utilities to avoid disconnections. Individuals
may only apply once in a 12-month period for funding. Contact your
local CAP office (www.azcaa.org/community-action-agencies/)
or call 602-604-0640 for more information.
http://homeenergyfund.org/
Arizona Public Service
Project S.H.A.R.E. (Service to Help Arizonans with Relief on Energy)
Project S.H.A.R.E may be able to help pay energy (gas, electric, oil,
wood) bills for seniors over 60, living on a fixed income and facing
a financial emergency or for customers under age 60 and experiencing
special hardships or for disabled with no source of income. Contact
your local
Salvation Army.
http://www.aps.com/en/residential/accountservices/assistanceprograms/Pages/help-those-in-need.aspx
Mohave Electric Coop
Members Helping Members
The energy-assistance program is available for members who live at or
below the current Federal poverty level and are facing a crisis in their
household. Financial assistance will be determined on a case by case
basis up to a maximum of $200 per household. Funds will be used for
Mohave member's electric bills only, paid directly to the member's account.
Required documentation for consideration includes: Driver's License
or government issued identification, social security card, proof of
income and current Mohave Electric bill. After completion of the application
members can call The River Fund to schedule a confidential interview
702-298-0611. Applications are available at our Customer Service Office.
www.mohaveelectric.com/content/mohave-members-helping-members-energy-assistance-program
Salt River Project
SHARE
Customers in need of SHARE funds can request assistance by calling SRP
Customer Resource Counselors at (602) 236-3000. An SRP Customer Resource
Counselor can refer you to the appropriate Salvation Army office and
advise what information you will need.
Southwest Gas Corporation
Energy Share
Energy Share is an emergency fund that provides direct assistance to
qualified people with unexpected financial difficulties, such as the
loss of a job or a medical emergency. All Energy Share donations are
managed and distributed by The Salvation Army. www.swgas.com/residential/specialprograms/share.php
Sulphur Springs Valley Electric Cooperative, Inc.
Operation Roundup
Customer donations help families cope with emergencies, illnesses and
special medical needs and aid community and emergency service providers.
An application
is available on the website or at your local SSVEC office.
www.ssvec.org/?page_id=106
Trico Electric Cooperative
Operation
Roundup
Customer donations help Trico members in emergency situations. Requests
for assistance are evaluated by the Trico Charitable Trust Board. Applications
are available online and can be emailed to: coleent@trico.coop
or mailed to:
T rico Charitable Trust
c/o Coleen Tom
P.O. Box 930
Marana, AZ, 85653
520-744-2944
Tucson Electric Power Company
520-623-7711
- Help with Emergency Energy Relief Operation (H.E.E.R.O.)
H.E.E.R.O. provides one-time payments on energy bills for low-income customers. Customer donations fund the program, which is administered by the Salvation Army.
- Low-Income Fund for Emergencies (LIFE) Fund
In 1996, Tucson Electric Power Company set aside $4.5 million in shareholder funds for the Low-Income Fund for Emergencies (LIFE) Fund. The interest generated from the fund – about $250,000 per year – has been used to offset cuts in LIHEAP. The fund is administered by the Salvation Army.