LIHEAP Households Served (Estimate for FY 2011 Heating)
Heating and cooling: 65,000
Program Dates
Heating: Year-round
Crisis: Year-round
Utility
Low-Income Rate Assistance
Entergy Arkansas
Sales tax exemption on the first 500 kWh used each month for customers with an annual household income of less than $12,000. Download a registration form or contact the Customer Service Center at: 1-800-ENTERGY www.entergy-arkansas.com/your_home/special_needs.aspx
Empire District Electric Company
Empire's Action to Support the Elderly (EASE)
Provides late fee and security deposit waivers for seniors age 60 and older and disabled customers.
417-624-0300 or 1-800-206-2300 www.empiredistrict.com/CustomerService/EASE.aspx
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
American Electric Power
Neighbor to Neighbor
Customer and AEP donations are distributed through United Way.
318-862-2954
Arkansas Western Gas
Hearts Warming Homes
Provides heating assistance to customers in Northwest, North Central and Northeast Arkansas. The program will operate from November to April and assistance grants are based on need and not strict income guidelines. Individuals can call 1-800-563-0012 for the address and phone number of The Salvation Army agency nearest them. www.awgonline.com/home-heating-assistance/hearts-warming-homes.php
CenterPoint Energy
Good Neighbor Fuel Fund
Donations from customers and employees are matched by CenterPoint. The Good Neighbor Fuel Fund is integrated and coordinated with LIHEAP by supplementing LIHEAP dollars after the program has ended or when benefits are insufficient to meet the household's needs.
1-800-992-7552
Empire District Electric Company
Project Help
Project Help extends a helping hand to needy senior citizens 55 years or older and handicapped persons. The program is administered by the Red Cross which screens applicants and provides relief where the need is greatest.
417-624-0300 or 1-800-206-2300 www.empiredistrict.com/CustomerService/ProjHelp.aspx
Entergy
Beat The Heat
During May, thousands of fans are distributed to customers living in the Entergy service area.
1-800-368-3749
Entergy
Power to Care
Project Deserve is funded by customer, employee and stockholder donations and provides crisis assistance once per calendar year to the elderly and disabled on fixed incomes with a cash payment towards the household's electric bill. Administered by the The Southern Good Faith Fund.
Pine Bluff: 870-535-6233
Helena West-Helena: 870-816-1104, 870-816-1120, 870-338-3279
Little Rock: 501-661-0322 www.southerngff.org/projectdeserve.php
