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California

FY 2012/2013 Low-Income Energy Programs
Federal | Rate Assistance | Energy Efficiency | Charitable

Federal

LIHEAP Contact
Public Inquiries: 1-866-675-6623
Website

LIHEAP Administering Agency Contacts
www.csd.ca.gov/Services/FindServicesinYourArea.aspx

Weatherization Assistance Program
Local Administering Agency Contacts
Website
1-866-675-6623

LIHEAP FY 2013 Funding (Initial Release under the Continuing Resolution)
$138,397,646

LIHEAP Income Eligibility Level
60% State Median Income

LIHEAP FY 2012 Benefit
Heating: $424 average
Crisis: $1,000 maximum

LIHEAP Households Served (Estimate for FY 2011 Heating)
245,630

LIHEAP Program Dates
Heating and Crisis: Year-round

Utility

Low-Income Rate Assistance

California Alternate Rates for Energy (CARE)
Low-income customers that are enrolled in the CARE program receive a 20 percent discount on their electric and natural gas bills. Check the website for income eligibility guidelines. To request an application form, please contact your utility company or check out their websites for more information. Application forms also are available through numerous community agencies. www.cpuc.ca.gov/PUC/energy/Low+Income/care.htm

Liberty Utilities

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. CARE income guidelines and applications are available on the utility's website.
    1-800-782-2506
    www.liberty-energy.com/saving/care.html

  • Medical Baseline
    This program provides an increase in the baseline allowance, the amount of energy that is charged at the lowest possible rate. If someone in a household has multiple sclerosis, a life-threatening illness, is a paraplegic, quadriplegic, or requires regular use of life-support equipment, they may qualify for this additional allowance of electricity at the lower rate. Both the customer and their doctor must complete a Medical Baseline Application. To learn more, call 800-782-2506.
    www.liberty-energy.com/saving/medical_baseline.html

Pacific Gas & Electric
1-800-743-5000
www.pge.com/myhome/customerservice/financialassistance/

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills.  See CARE income guidelines.
    1-866-675-6627

  • Medical Allowance
    If you or any full-time resident of your household requires the regular use of a medical life-support device that is essential to maintain the life of a full-time resident of the household, or if a full-time resident of the household is a paraplegic, hemiplegic, or quadriplegic person, and/or if a full-time resident of the household is a multiple sclerosis/scleroderma patient, you may be eligible for a special medical allowance that may lower your monthly electric bill. Application is online or call
    1-888-221-7070; 1-888-225-2611 for Spanish; 1-800-833-2878 for TDD/TTY

Pacific Power
www.pacificpower.net/res/fa.html

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills.
    1-866-675-6627

  • Medical Allowance
    1-888-221-7070; 1-888-225-2611 for Spanish; 1-800-833-2878 for TDD/TTY

San Diego Gas & Electric
1-800-411-7343
www.sdge.com/assistance2/index.shtml

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills.

  • Family Electric Rate Assistance (FERA)
    For qualified households with three or more persons, this program provides a discount on electricity costs once your energy usage reaches certain levels.

  • Medical Baseline

Southern California Edison

Southern California Gas
1-800-427-2200

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. If establishing new service, you may also qualify for a 60 percent discount on the Service Establishment Charge if you qualify for CARE within 90 days of starting new gas service. Download an application or apply online.
  • Medical Baseline Allowance
    If a household member has a life-threatening illness, is seriously disabled, or requires regular use of life-support equipment powered by gas, an additional allowance of gas at a lower rate may be available. Forms are on the website.

Los Angeles Department of Water and Power
1-800-342-5397 or e-mail: ccenter@ladwp.com.
www.ladwp.com/ladwp/cms/ladwp004031.jsp

  • Residential Low-Income Rate
    This rate reduces the cost of electricity, water and sewer services for a permanent, primary residence up to 15 percent.

  • Senior Citizen Lifeline Rate
    Senior citizens 62 or older with an annual household income of less than the allowed maximum may be eligible for a discount.

  • Life Support Device Discount
    A discount on the electric bill is available to DWP customers who have a device in their home which is an essential life-support unit powered by electricity or water.

  • Paraplegic, Quadriplegic and Multiple Sclerosis Discount
    The discount is available in addition to the Senior Citizen, Disabled Individual or Life-Support Devices discount provisions for which the customer is eligible.

Sacramento Municipal Utility District

  • SMUD has a new program to help with the payment of overdue utility bills for eligible low-income families. The program has already started and will be available through September 13—or when the funding runs out, whichever is sooner. Eligibility criteria for this program is based on factors such as being low income with a minor child in the home, income level at or below 200 percent of the Federal Poverty Level, having a past due SMUD bill in resident's name at their address of record and being a citizen of the United States or meeting certain citizenship requirements. All applicants must be SMUD customers receiving EAPR (Energy Assistance Program Rate) who are not currently disconnected from service. Call the Department of Human Assistance Information line at (916) 875-1355.

  • Energy Assistance Program Rate (EAPR)
    Qualifying low-income customers receive a discount of more than 30 percent off their monthly energy bill. Applications are available on the website or call 1-888-742-7683.
    https://www.smud.org/en/residential/customer-service/rate-information/low-income-assistance.htm

  • Medical Equipment Discount Rate
    The MED Rate discount program is designed to help customers who have higher electricity costs from running certain energy-intensive medical equipment. To qualify for the $15 monthly MED Rate discount, a full-time resident of your household must have a medical requirement certified by a licensed physician. The MED Rate covers:
    • In-home dialysis cycler
    • Electric wheelchair
    • Oxygen concentrator
    • Extraordinary heating or air-conditioning needs for people with conditions such as paraplegia, quadriplegia or multiple sclerosis.
    Download an application on the website or call 916-732-7370.
    https://www.smud.org/en/residential/customer-service/rate-information/medical-equipment.htm

Alameda Municipal Power

  • Energy Assistance Program (EAP)
    Intervention program includes a one-year 25 percent electric rate reduction home energy audit, free compact fluorescent lights, replacement of inefficient refrigerators and weatherization for homes that have electric heat. Income qualification and enrollment by Red Cross.
    510-748-3900
    www.alamedamp.com/index.php/customer-service/financial-assistance

  • Medical Discount Program
    A 10% medical discount is offered to reduce the impact of higher electricity costs resulting from operating critical health maintenance equipment. Applicant must be dependent upon a life-support device or a paraplegic, hemiplegic, or quadriplegic, a multiple sclerosis patient or a scleroderma patient requiring additional space heating or air conditioning. Customer’s participating in the energy assistance program (EAP) are not eligible for the medical discount. Other medical conditions may be eligible and will be reviewed on an individual basis. A medical application must be submitted with a dated letter from the occupant's doctor (on their letterhead) stating the patient's name, disability and need for special life-support or health maintenance equipment. An application is available on AMP's website. For more information call 510-748-3900 or custserv@alamedamp.com.
    www.alamedamp.com/index.php/customer-service/financial-assistance

Anaheim Public Utilities
Low-Income Senior Energy Credit
Seniors 62 years or older and whose household income is 80 percent or below the Orange County median may qualify for a 10 percent discount on their electric bill. Sign up on the website.
714-765-4250
www.anaheim.net/utilities/adv_svc_prog/financial_assistance/index.pdf

Azusa Light and Water
626-812-5225
www.azusalw.com/Services/Customer/special.asp

  • Lifeline Rate
    Applies to households who have a full-time member who requires essential life-support devise.

  • Residential Low Income Assistance
    One-time energy bill paying assistance.

Bear Valley Electric

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. Check income eligibility on the website or call 909-866-4678 or 800-808-2837.
    www.bves.com/bill-payment-assistance/

  • Medical Baseline Program
    More of your household’s energy can be billed at the lowest rate if someone in your household has a qualified medical need that requires addition electric use. This program is available for those who require the use of life support equipment and for certain medical conditions. You can obtain an application for this program by calling BVES at 1-800-808-2837. A doctor’s certification also will be required.
    www.bves.com/bill-payment-assistance/

  • Military Family Relief Program
    This program provides assistance to military families, including a 180-day shut off protection for the family/dependents of military personnel. Extended payment terms also are available to assist military families due to the reduced income from a call to active duty military service. To apply for this program call BVES at 1-800-808-2837.
    www.bves.com/bill-payment-assistance/

Burbank Water and Power
Lifeline Program
Eligible customers are exempt from the monthly Customer Service Charge and the Utility Users Tax and receive reduced rates on their electric service, garbage and refuse, and sewer services. Eligibility:low-income senior citizens, low-income disabled customers, and customers on life support.
818-238-3722
www.burbankwaterandpower.com/lifeline.html

City of Banning
B.E.A.R (Banning Electric Alternative Rate)
A program established by the City of Banning to assist qualified low-income city residents with their electric bill.  The program is administered by the City of Banning and is funded by the state mandated Electric Public Benefits Charge.  Upon approval, qualified applicants will receive an annual discount of up to $200 on the electric portion of their utility bill. Participants must re-apply on an annual basis. An application is available on Banning's website. Senior Citizens (65 yrs. of age or older), upon approval of application, are also eligible for a year round discount charge of $2.00 per month.
951-849-5224
www.ci.banning.ca.us/index.aspx?nid=302

City of Colton Electric Utility
Applications and guidelines for both programs below are available on the website or by contacting Customer Service 909-370-5555 or visiting Customer Service at Colton City Hall at 650 N. La Cadena Drive.
www.coltononline.com/csprog.html

  • Public Benefit Charge Exemption
    Eligible low-income customers can receive a credit for the Public Benefits Charge and a yearly credit for one months electric bill. (Low income customers are also eligible to receive an exemption from the Utility Users Tax)
  • Medical Baseline
    Customers that have a medical condition that requires the use of additional electric use to power equipment, including air conditioning, that is necessary to keep them alive or maintain their health may qualify for additional kilowatt hours charged at the lower baseline rate. A physician's certification is required to be eligible for this program.

City of Healdsburg
The City of Healdsburg offers low-income rates for qualifying low-income customers through the CARE Program. An application form is available online. For more information, call 707-431-3307.
www.ci.healdsburg.ca.us/index.aspx?page=274

City of Palo Alto
650-329-2333 or cpau@city.palo-alto.ca.us
www.cityofpaloalto.org/gov/depts/utl/billpay/lowincome.asp

  • Rate Assistance Program (RAP)
    Twenty percent discount on utilities (water, gas, and/or electricity charges) for residents who meet special medical or financial qualifications. Households with SSI, AFDC, and Food Stamp recipients automatically qualify for the discount.

  • Medical Need
    A medically based 20 percent discount on water, gas, and/or electricity charges may be available for an applicant with a medical condition, treatment or equipment that causes higher than normal utilities consumption.

City of Shasta Lake Municipal Utilities
Lifeline Program
Reduced rates on electric, water, and wastewater for disabled or low-income elderly. Administered by the Salvation Army.
530-275-7400

City of Ukiah
Ukiah C.A.R.E.S
The City of Ukiah has three different programs that help with financial assistance for energy bills to eligible households. Customers can call the Salvation Army office at 707-468-9577 to get pre-qualified over the phone. Applications are available on the website.
www.cityofukiah.com/pageserver/?page=ukiah_cares

  • Temporary Emergency Assistance
    A benefit of up to $350 is available each twelve-month period to an eligible household toward the electric charges on their City utility bill. Eligibility is based on 200% of gross annual income of the current Federal Poverty Guidelines. The City of Ukiah Customer Service Department provides customers with the proper printouts of their account. Non-electric charges must be paid prior to receiving any benefit.

  • Senior Citizen Monthly Discount
    A credit of up to $40 is applied toward electric charges each month to eligible Senior households. The City of Ukiah utility bill must be in the Senior's name. The Senior must be 62 years of age or older to qualify. Eligibility is based on 200% of gross annual income of the current Federal Poverty Guidelines. The benefit shows as a credit on each monthly bill for a total savings of $480 each year.

  • Non-Senior Household Monthly Discount
    A credit of up to $30 is applied toward electric charges each month to eligible households. Eligibility is based on 200% of gross annual income of the current Federal Poverty Guidelines. The benefit shows as a credit on each monthly bill for a total savings of $360 each year.

Glendale Water & Power

  • Glendare Care
    Provides monthly electric bill discounts of $10 per month to eligible low-income customers. An application is available on the website. An application is available on the website or call 818-548-3300.
    www.glendalewaterandpower.com/save_money/low_income/glendale_care.aspx

  • GWP Guardian
    Customers who have household members using life saving medical equipment or are suffering from afflictions requiring special space conditioning may be eligible for a discount. The amount of the discount depends on the estimated electric usage of your doctor-prescribed equipment. An application is available on the website.
    818-548-3300
    www.glendalewaterandpower.com/save_money/low_income/guardian.aspx

  • The Utility Users Tax Exemption (UUTE)
    The Utility Users Tax is charged to all users of electricity, water, gas, telephone, and cable services within the City of Glendale. The City offers two types of exemptions, senior and disabled exemptions. Please note proof of age and income are required. A legible photocopy of your birth certificate, valid CA driver's license, CA State ID, or similar government issued identification is required. For questions call GWP's PBC office at 818-548-3368. Download the UUTE application on the website.
    www.glendalewaterandpower.com/save_money/low_income/utility_users_tax_exemption.aspx

Imperial Irrigation District (IID)
Residential Energy Assistance Program (REAP)
800-303-7756
www.iid.com/index.aspx?page=281

  • Low-income customers may qualify for a 20 percent discounted electric billing rate. Emergency bill paying assistance may be available.
  • Super 65 Discount Program for Senior Citizens
    IID offers a 30 percent REAP discount to qualifying seniors. To qualify, the primary accountholder must be age 65 or older and eligible for the REAP discount plan. An application is available on the website.

Lassen Municipal Utilities District
Energy Conservation Assistance Program: ECAP
Provides rate assistance, with an emphasis on energy conservation, to low-income customers. Priority goes to low-income seniors who depend on electricity for their heating needs and require life-support equipment. For details contact LMUD's Energy Services Specialist at 257-4174.
http://lmud.org/documents/ecap.pdf

Lodi Electric Utility
Discounts
Applications are available on the website.
www.lodielectric.com/residential.html

  • Single Household Alternative Rate for Energy (SHARE)
    Thirty percent discount on monthly electric charges for income-eligible customers. An application is available online.
    209-333-6762

  • Senior Fixed Income Discount
    For those customers who are on fixed incomes below $45,000 annually and who are over 62 years of age, and do not qualify for any other discount, a discount of 5% shall apply to the electric bill.
    209-333-6719

  • Residential Medical Discount
    Residents who have qualifying medical conditions or regularly use life-support equipment can receive a 25% discount on monthly electric charges. Doctor certification is necessary. Qualifying medical conditions that require special heating and/or air conditioning in order to sustain the person’s life or prevent deterioration of the person’s medical condition include, but are not limited to: Paraplegic, Quadriplegic, Hemiplegic, and Multiple Sclerosis. Other medical conditions as determined by a physician may also qualify.
    209-333-6762

Lompoc City Electric
Monthly discount of $8 applied to utility bill for income qualifying households. To see if you qualify and to download an application go to the website or call 805-875-8252.
www.cityoflompoc.com/utilities/conservation/

Long Beach Gas & Oil

  • Low-Income Gas Discount Program
    Five percent discount on gas charges for income qualified customers. To see if you qualify and/or where to obtain an application for this program, please call 562-570-2068.
    www.longbeach.gov/commercial/content/utility_assistance.asp

  • Low-Income Senior or Disabled Program
    Utility Users Tax Exemption Program
    • Five percent discount on gas services
    • Exempts customer from paying the five percent Utility Users Tax on gas, water, electric, and telephone bills
    • Provides a discount on Tier I water usage
    • Exempts customer from paying sewer service charges
    • Provides reduced refuse/recycling rate
    • Reduces $35.00 service establishment fee to $15.00, if you qualify within six months of establishing service

    Call the Long Beach Senior Center, 562-570-3533 or 562-570-3534
    www.longbeach.gov/commercial/content/utility_assistance.asp

Modesto Irrigation District

  • MID CARES
    The program reduces your fixed monthly charge from $12.50 to $5.00, and includes a 23 % discount on the first 850kWh you use each month for a period of three years, or as long as you qualify. Download an application in English or Spanish or call 1-866-645-6625. If you need assistance completing this application: Please call (209) 526-7373, or bring your information to MID office at 1231 11th Street, Modesto.
    TDD/TTY call (209) 525-9948 or California Relay Service at (800) 735-2929 TTY.
    www.mid.org/yourhome/programs/mid_cares.html

  • Medical Life Support Rate
    Discount rate for customers who depend on medical life support devices at home. This discount cuts in half the cost of the first 500 kilowatt hours (kWh) of electricity used in each billing cycle. Information and an application packet is available on the website.
    Call 209-526-7435 or toll free at 866-645-6625
    www.mid.org/yourhome/programs/mls.html

Pasadena Water and Power
626-744-4005
http://cityofpasadena.net/waterandpower/WeCanHelp/default.asp

  • Electric Utility Assistance Program (EUAP)
    PWP will credit income-qualified electric customers' accounts $5 (after taxes) each month.

  • Cares
    Income-qualified customers 62 years or older or disabled, PWP will credit following each month on your electric account: $5.00 (after taxes) and a credit of the Public Benefits Charge.

  • Cares Plus
    Income-qualified customers 62 years or older or disabled, PWP will credit the following each month on your electric account: $5.00 (after taxes), the Public Benefit Charge and Utility Users Tax.

  • Medical Assistance Program
    Must have medically necessary equipment. PWP will credit your electric account $5.00 (after taxes) each month.

Redding Electric Utility

  • Lifeline Rate Program
    Available to qualified low-income seniors (age 62 and over) and low-income disabled customers. Provides a 25 percent discount on the Electric Service Charge and the first 600 kilowatt hours of usage each month, up to a maximum of $13.54. This program is administered by the City of Redding Housing Department. Forms are available on the website.
    530-339-7200 or 866-267-8845
    www.reupower.com/energysvc/asst-progs.asp

  • CARES Program
    Emergency assistance is available to qualified low-income customers. Provides one-time bill payment assistance toward the electric portion of a customers utility bill. This program is administered by City of Redding Customer Service.
    530-339-7200 or 866-267-8845
    www.reupower.com/energysvc/asst-progs.asp

Riverside Public Utilities
UtiliCare
A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. A separate program application and physician's certification of medical condition are required. Call 951-782-0330 to request an application.
www.riversideca.gov/utilities/resi-utilicare.asp

Roseville Electric

Silicon Valley Power
Email: cutcosts@siliconvalleypower.com
https://siliconvalleypower.com/index.aspx?page=1990

  • Residential Rate Assistance Program (RAP)
    To apply for the Financial RAP discount: Download the FRAP application from the website below, fill it out, and mail it to the address below. You can also Fax it to us at the Fax number below. Please don't hesitate to call or email us should you have any questions.
    City of Santa Clara
    FRAP
    P.O. Box 550
    Santa Clara, CA 95052
    Telephone: 408-244-7283 Fax: 408-244-2990

  • Medical RAP
    Residents who have a medical condition and/or are disabled must provide a physician's certification documenting the patient's medical needs and requirements for an electric device for treatment. Paraplegic, hemiplegic, or quadriplegic people qualify. Similarly, a scleroderma patient with special heating or cooling needs qualifies, as do residents who depend on life support. To apply for the Medical RAP discount: Download the Medical RAP applicationat the website below, fill it out, and mail it to the address below. You can also Fax it to us at the Fax number below.
    City of Santa Clara
    Municipal Services Division
    1500 Warburton Avenue
    Santa Clara, CA 95050
    Phone: 408-615-2300 Fax: 408-260-3873

Southwest Gas
760-241-9321 or 1-800-645-4541
www.swgas.com/assistance/ca/index.php

  • CARE
    Through the California Alternate Rates for Energy (CARE) program eligible customers receive a 20 percent discount on electric and natural gas bills. See CARE income guidelines.
  • Additional Baseline Program
    Upon completion of an application and verification by a licensed physician, surgeon, or osteopath, an additional monthly medical allowance of 25 therms will be provided for hemiplegic / paraplegic / quadriplegic persons, multiple sclerosis / scleroderma patients and persons who are being treated for a life threatening illness and have a compromised immune system.

Trinity Public Utilities District
Energy Net
Discount on total energy bill, amount fluctuates depending on rate revenues. Administered by The Human Response Network.
530-623-2024

Turlock Irrigation District

  • CARES
    Residential customers who qualify for the program will receive a discount on their residential customer charge, as well as the first 800 kilowatt-hours of use. CARE income guidelines and applications are available on TID's website.
    209-883-8222
    www.tid.org/for-home/assistance-programs/tid-cares-program

  • Medical Rate Assistance Program
    Discounts to eligible customers with life support equipment in their homes or medical conditions requiring temporary regulation. Applications are available on TID's website. For more information on this program, contact Customer Service at 883-8222, or 892-3336 from the Patterson area.
    www.tid.org/for-home/assistance-programs/medical-rate-assistance-program

West Coast Gas
CARE
Offers income-qualified customers a 20 percent discount off their monthly bills. Enrolled customers are also exempt from the 2001 rate increases ordered by the California Public Utilities Commission. See CARE income guidelines.
916-364-4100
www.cpuc.ca.gov/PUC/energy/Low+Income/care.htm

WP Natural Gas
CARE
Eligible customers, 175 percent of the federal poverty level or below, receive a 20 percent discount.
530-541-0300

Low-Income Energy Efficiency

Energy Savings Assistance Program
This program provides no-cost weatherization services to low-income households who meet the CARE income guidelines. Services provided include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, waterheater blankets, and door and building envelope repairs which reduce air infiltration.Contact your utility for more information and an application.
www.cpuc.ca.gov/PUC/energy/Low+Income/liee.htm

PG&E 800-933-9677
Edison 866-675-6623
SDG&E 800-411-7343
SoCalGas 800-427-2200
Alpine Nat'l Gas 209-772-3006
Avista Utilities 800-2270-9187
Bear Valley Electric 800-808-8237
Liberty Energy 866-812-5766
PacifiCorp 888-221-7070
Southwest Gas 800-645-4541
West Coast Gas 916-364-4100

Liberty Utilities
Energy Savings Assistance Program
Homeowners and renters may be eligible for energy efficient home improvements at no cost. Call 866-812-5766 for guideline qualifications and scheduling or visit the utility website to view guidelines.
www.liberty-energy.com/saving/esap.html

Pacific Gas & Electric
Energy Savings Program
Examples of services for qualified customers include attic insulation, door replacement, door weather-stripping, caulking and minor home repair. The following appliances may be replaced for qualified customers: refrigerator, room air conditioner or evaporative cooler.
1-800-933-9555
TDD/TTY service: 1-800-652-4712
www.pge.com/myhome/customerservice/financialassistance/energypartners/index.shtml

Pacific Power
Low-Income Weatherization Program
Services may include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. Eligibility: 200 percent of federal poverty level.
Del Norte County 707-464-5500, ext 121
Modoc County 1-800-252-4440, ext. 201
Siskiyou County 530-938-4115, ext. 15
www.pacificpower.net/res/fa.html

San Diego Gas & Electric
Energy Savings Assistance Program
The Energy Team program provides free energy-saving home improvements such as new energy-efficient appliances and other measures to those with limited incomes and seniors who meet specific income guidelines. Both homeowners and renters can participate in this program. Apply online or schedule an appointment at 866-597-0597.
www.sdge.com/assistance2/esap/index.shtml

Southern California Edison
Energy Savings Assistance Program
Helps income-qualified households conserve energy and reduce their electricity costs. SCE pays all the costs of purchasing and installing energy-efficient appliances and equipment, which are free to eligible customers. This program is available to both homeowners and renters. Sign up on SCE's website or call 1-800-736-4777.
www.sce.com/residential/income-qualified/ema/energy-savings-assistance.htm

Southern California Gas
Energy Savings Assistance Program
No-cost weatherization and furnace repair or replacement services(homeowners only) for qualified limited-income customers.
1-800-331-7593
1-800-342-4545 Spanish

Southwest Gas Company
Energy Savings Assistance Program
Provides qualified limited-income customers with money-saving improvements at no cost. Examples of energy-saving measures are caulking, door weather-stripping, low-flow showerheads, and water heater blankets. Apply online or call:
Southern California: Community Action Partnership of San Bernardino County, 1-800-635-4618
Northern California: Project Go, Inc., 1-800-655-7705
www.swgas.com/efficiency/ca/esap.php

Alpine Natural Gas
LIEE
209-772-3006

Anaheim Public Utilities
Weatherization
In partnership with the Orange County Community Development Council, contractors make home repairs, replace inefficient appliances and install other energy saving measures as needed. For program information call 714/839-6199, or for TTD service you may dial 714/839-2983.
www.anaheim.net/utilities/adv_svc_prog/asst.html

Bear Valley Electric
LIEE
Services may include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. See the website for eligibility guidelines.
909-866-4678 extension 123
www.cpuc.ca.gov/PUC/energy/Low+Income/liee.htm

City of Shasta Lake Municipal Utilities
Home Repair Assistance for Low Income Seniors
Shasta County residents can call the Shasta County Housing Authority 225-5169.

Lompoc City Electric
www.cityoflompoc.com/utilities/conservation/

  • Income Qualifying Refrigerator Replacement Program
    For electric customers who qualify for the Electric Rate Assistance Program the City will help you purchase a new Energy Star refrigerator from a participating appliance dealer. The old refrigerator must be recycled at the City of Lompoc Landfill and the new refrigerator must use at least 316Kwh a year less than the old refrigerator. Email, , for more information.

  • Income Qualifying Clothes Washer Replacement Program:
    For utility customers who qualify for the Electric Rate Assistance Program, the City will help you purchase a new Energy Star clothes washer from a participating appliance dealer to replace your old inefficient clothes washer. The old clothes washer must be in working order and it must be recycled at the City of Lompoc Landfill. Please call 875-8252 or 875-8298 for more information.

Pasadena Water and Power
Rebuilding Together Pasadena
A program that provides energy efficiency home repairs for low-income elderly or disabled customers.
626-798-6176

Redding Electric Utility
Self-Help Home Improvement Project (SHHIP)
Provides weatherization help to low income households. This program is not administered by REU.
530-378-6900

Riverside Public Utilities
WE CARE
Free in-home weatherization service for low-income, disabled and senior households. Services may include weather stripping, door sweeps, electric water heater blanket and water-saving showerheads. An online application is available.
951-826-5485
www.riversideca.gov/utilities/resi-wecare.asp

Truckee Donner PUD
May provide pipe insulation, low-flow showerheads and other basic weatherization measures.
530-582-3931

Turlock Irrigation District
Weatherization Program
Weatherization improvements, frigerator replacement, and minor home repairs are free to income qualified applicants who own or rent their homes, apartments, or mobile homes and use electricity from TID. Residents of Stanislaus County should call the Central Valley Opportunity Center at (209) 537-9217 to schedule an appointment. Residents of Merced County should call the Merced County Community Action Board at (209) 723-1225 to schedule an appointment.
www.tid.org/for-home/assistance-programs/weatherization-program

West Coast Gas
Energy Savings Assistance Program
This program provides no-cost weatherization services to low-income households who meet the CARE income guidelines. Services provided include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low-flow showerheads, waterheater blankets, and door and building envelope repairs which reduce air infiltration.
916-364-4100
www.cpuc.ca.gov/PUC/energy/Low+Income/liee.htm

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Pacific Gas and Electric
REACH
A one-time energy-assistance program that is administered through the Salvation Army from 170 offices in northern and central California. Those who have experienced an uncontrollable or unforeseen hardship may receive an energy credit up to $200, credit amount based on the past due amount of the bill. REACH assistance may be available once within an 18-month period, but exceptions can be made for seniors, the physically challenged and the terminally ill. Eligibility is 200% of federal poverty guidelines.
1-800-933-9677
www.pge.com/en/myhome/customerservice/financialassistance/reach/index.page

Pacific Power
Project HELP
A nonprofit program providing energy assistance with donated funds. It is administrated by The Salvation Army. To see if you qualify, please contact the office nearest you:
Alturas 530-233-3111
Bieber 530-294-5700
Crescent City 707-464-9421
Dunsmuir 530-925-5414
Etna 530-842-7321
McCloud 530-964-2556
Mt. Shasta 530-926-5059
Tulelake 530-667-5284
Weed 530-938-5000
Yreka 530-842-7321
Other 916-563-3787
www.pacificpower.net/res/fa.html

San Diego Gas and Electric
Neighbor to Neighbor
Subsidized by SDG&E shareholders and employees, the program helps customers who do not qualify for any other assistance programs but can't pay their SDG&E bill due to temporary financial hardship such as temporary unemployment or a serious family illness.
Call 211 to find participating agencies.

Southern California Gas Company
Gas Assistance Fund
Starting February 1 and continuing though April (or until funds are depleted), qualifying customers may apply to receive financial help in paying their gas bills. The fund is administered by the United Way.
1-800-427-2200 English
1-800-342-4545 Spanish

Southwest Gas
Energy Share
Energy Share program is an emergency fund which provides direct assistance to qualified people with unexpected financial difficulties, such as the loss of a job or a medical emergency. All donations, from customers and shareholders, are managed and distributed by The Salvation Army.
www.swgas.com/assistance/ca/index.php

Sacramento Municipal Utility District
EnergyHELP
Donated funds are distributed to customers in need through four charities, The Salvation Army, Sacramento Food Bank Services, Travelers Aid and Folsom Cordova Community Partnership. Qualified recipients can receive assistance of up to $200 a year toward unpaid balances on their SMUD bill.
eanswer@smud.org
1-866-675-6624
https://www.smud.org/en/residential/customer-service/help-your-community/energyHELP.htm

Los Angeles Department of Water and Power
Project Angel
Helps low-income and elderly unemployed DWP residential customers meet their energy and water needs. It is especially designed for those not eligible for other aid or welfare assistance. Project ANGEL is funded by DWP customers and city employees. Funds are administered by the United Way.
1-800-342-5397 or email: ccenter@ladwp.com
www.ladwp.com/ladwp/cms/ladwp004031.jsp

Alameda Municipal Power
Energy Assistance through Supportive Efforts (EASE)
One-time emergency assistance, up to $200 within a 3-year period, when electric bill is in arrears. Income qualification and enrollment by Red Cross.
510-748-3900
www.alamedamp.com/index.php/customer-service/financial-assistance

Burbank Water and Power
Project Share
Helps Burbank families experiencing temporary financial difficulties due to unemployment, sudden illness, and other unforeseen hardships.
238-3700
www.burbankwaterandpower.com/projectshare.html

City of Palo Alto Utilities
Project PLEDGE
One-time annual emergency bill paying assistance. An application form is available on the website.
650-329-2333
www.cityofpaloalto.org/gov/depts/utl/billpay/lowincome.asp

City of Shasta Lake Municipal Utilities
SHARE
Must have a shut-off notice. Provides $100 discount off utilities per year for qualifying City of Shasta Lake electric customers. Call the Salvation Army from 1-3pm.
530-222-2207

City of Ukiah
R.E.A.C.H.
Emergency energy assistance, once every two years, through Community Help. Applied to electrical charge and administered by the Salvation Army.
707-468-9577
www.cityofukiah.com/forms/utilities/utilities_assistance_programs.pdf

Glendale Water & Power
Helps customers continue electric service by providing up to $150 in one-time GWP bill payment or deposit assistance for low-income customers who are experiencing a temporary financial emergency. For more information or to request an application be sent to your home, call 818-548-3300. An application is also available online
www.glendalewaterandpower.com/save_money/low_income/helping_hand.aspx

Imperial Irrigation District
Emergency Energy Assistance Program
Customers facing disconnection due to nonpayment can apply for Emergency Energy Assistance. Participants must belong to REAP to be eligible (other restrictions apply). Customers qualifying for emergency assistance can receive pledges up to $125 toward their electric bills four times a year (once each quarter). For more information, please contact IID at one of the following numbers:
1-760-339-9032
1-760-391-5951
www.iid.com/index.aspx?page=282

Lodi Electric Utility
CARE
Grants go towards monthly residential electric charges for qualifying low-income customers once in a six month period. The program is administered by the Salvation Army but any grants that are approved will be applied directly to your City electric bill. Please contact the Salvation Army at (209) 369-5896.
www.lodielectric.com/residential.html

Pasadena Water and Power
Project A.P.P.L.E.
(Assisting Pasadena People with Limited Emergencies)
A qualified residential electric customer can receive a one-time emergency financial assistance (not to exceed $100 per year.) These funds are donated by PWP and its customers.
Call the Jackie Robinson Center at (626) 744-7300
http://cityofpasadena.net/waterandpower/WeCanHelp/default.asp

Redding Electric Utility
SHARES
Customer donations provide bill paying assistance for the elderly, 62 years of age or older. Administered by Golden Umbrella.
530-223-6034
www.reupower.com/energysvc/asst-progs.asp

Riverside Public Utilities
SHARE
This program assists qualified, low-income residential customers with their electric utility bills and deposits. Administered by Riverside County’s Community Action Partnership, this program is supported by voluntary customer contributions and state-mandated Public Benefits Charge. To apply, call 951-955-6478.
www.riversideca.gov/utilities/resi-share.asp

Surprise Valley Electrification Corporation
One-time annual emergency energy assistance in cooperation with TEACH, Inc.
530-233-3511

Page last updated: March 20, 2013