Public Inquiries: 888-454-2001
Local LIHEAP Administering Agency Contacts
LIHEAP FY 2013 Funding (Initial Release under the Continuing Resolution)
LIHEAP Income Eligibility Level
60% State Median Income
LIHEAP FY 2012 Benefit
Heating and cooling: $150 minimum, $600 maximum
LIHEAP Households Served (Estimate for FY 2011)
50,301 (heating, cooling, crisis and weatherization combined)
LIHEAP Program Dates
Heating: October 1 - March 31
Cooling: April 1 - September 30
Low-Income Rate Assistance
Entergy Gulf States Utilities, Inc.
Senior Discount Program
Waiver of $6.00 monthly customer charge for customers who are 65 or older and have an annual income less than $10,000.
Entergy New Orleans
Elderly and Handicapped Emergency Assistance Fund
Entergy provides funding for the program, that is administered by the New Orleans Council on Aging and Total Community Action, to address the needs of the disadvantaged through direct energy assistance.
Total Community Action 504-827-2262 or 504-827-2263
New Orleans Council on Aging 504-821-4121
Low-Income Energy Efficiency
Entergy LA and Entergy New Orleans
Caulking, hot water jackets, door strips, outlet plugs, solar screens, refrigerator replacement and general repairs.
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
Sharing the Warmth
Customer donations combine with company donations to help people pay their gas bills. All donations go directly to local people in need that meet criteria established by each individual program's guidelines. To contact the energy assistance agency in your area visit www.atmosenergy.com/faq/eaa.html
Beauregard Electric Cooperative, Inc.
Customer donations are distributed among the area parishes through each local community action agency to assist needy families.
- Energy Assistance Program (south Louisiana)
Customers can donate $1 to help low-income and elderly customers pay their gas bill by checking a box on their bill. The funds are administered by the American Red Cross and local assistance agencies.
- Good Neighbor Fuel Fund (north Louisiana)
The funds are administered by local assistance agencies and charitable organizations.
Dixie Electric Membership Corporation
An assistance program funded by DEMCO members who have their monthly utility bills "rounded up" to the nearest dollar to assist the elderly, handicapped, and other needy individuals and families.
225-665-0317 or e-mail for more information
Power of Sharing Fund
Customers donate to a fund to help needy elderly and disabled customers. Monies collected through the fund are used to assist with energy bills, purchase fans and blankets, weatherize homes, and make minor repairs to heating and cooling units. The Louisiana Association of Councils on Aging administers the fund.
- The Power to Care
Helps low-income, elderly or disabled customers pay their energy bills in times of financial distress.
Beat The Heat
During June, thousands of fans are distributed to customers living in the Entergy service area.
Lafayette Utility System
Share the Light
In 1983, LUS and the Lafayette Catholic Service Center began the Share the Light program, an emergency utility relief program for those individuals who cannot obtain other forms of assistance.
Contact the Sigur Center, 337-233-7788
Southwest Louisiana Electric Membership Corporation
- Operation Round-Up
Customer donations provide grants to needy individuals requiring assistance with a wide variety of needs. Prescription medications, artificial limbs, eyeglasses, medical care, wheelchairs, ramps or other handicap renovations are examples of the grants awarded each month. No utility bills are paid through this program.
- Lights On
Assistance for qualifying customers who have experienced a minor emergency and cannot pay their electric bill. The maximum amount of assistance is $100 and can be requested once a year. Applications are accepted on Thursdays only at the Msgr. A.O. Sigur Service Center in Lafayette, 337-233-7788.
Southwestern Electric Power Company (AEP)
Neighbor to Neighbor
SWEPCO matches customer contributions dollar for dollar up to $2500 per month. The United Way office in Shreveport, LA administers the program through various agencies in SWEPCO's service territory. To apply, customers must provide a disconnection notice to the local agency administering the funds.
Call 1-888-216-3523 for the agency in your area.
Empowering the Community
Energy assistance for residents of Terrebonne Parish, funded by Black Elk Energy. Apply at the parish Housing and Human Services Department, 809 Barrow Street in Houma, 985-873-6892.