New Hampshire

FY 2013/2014 Low-Income Energy Programs
Federal | Utility | Charitable

Federal

LIHEAP Contact
Website: www.nh.gov/oep/energy/programs/fuel-assistance/index.htm

LIHEAP Administering Agency Contacts
www.nh.gov/oep/energy/programs/fuel-assistance/agencies.htm

Weatherization Assistance Program
Local Administering Agency Contacts
Website

LIHEAP FY 2014 Funding
$25,536,004

LIHEAP Income Eligibility Level
200% Federal Poverty Guidelines

LIHEAP FY 2013 Benefit
Heating: $120 minimum, $500 average, $975 max imum

LIHEAP Households Served (Estimate for FY 2013 Heating)
36,805

LIEAP Program Dates
Heating and Crisis: July 15 - April 30

State

An 1840's statute requires towns and cities to provide emergency welfare services to the poor, funded by local property taxes. Typically, assistance includes payments to landlords and utilities for rental and utility assistance, vouchers for food and clothing, as well as burial expenses. Contact local Community Action Agencies.

Utility

Low-Income Rate Assistance

Beginning October 1, 2002, the tiered-discount program (TDP), a modified percentage of income plan, will serve about 23,800 households. The tiers are structured to provide qualified low-income households with monthly energy bill payments equal to, on average, four percent of income for general use customers and six percent for electric heat users. Arrearages existing on or before August 31, 2002 are eligible for retirement.

Granite State Electric
Electric Assistance Program
Qualified customers receive discounts on electric service. Contact a local Community Action Agency for application.
Cheshire & Sullivan 603-352-7512 or 1-800-529-0005; Coos, Carroll & Grafton 603-752-7105 or 1-800-552-4617; Hillsborough 603-668-8010 or 1-800-322-1073; Rockingham 603-436-3896
www.nationalgridus.com/granitestate/home/payment/3_pay_assist.asp

KeySpan Energy Delivery
Qualifying heating customers will receive a 50 percent discount on the gas delivery portion of their gas bill starting November 1, 2005. To qualify, a household must receive or be qualified to receive benefits from one of a number of programs such as LIHEAP, SSI, Food Stamps, WIC, TANF and others. Contact KeySpan at 1-800-262-4111.
www.keyspanenergy.com/customer/

New Hampshire Electric Co-operative
Electric Assistance Program
Provides qualifying members with a discount on their monthly electric bill. The discount is based on the household gross income and the type of space heating used in the home.
Contact: local Community Action Agencies
www.nhec.com/residential_energyassistance_eap.php

Northern Utilities
Qualifying heating customers will receive a 50 percent discount on the gas delivery portion of their gas bill starting November 1, 2005. To qualify, a household must receive or be qualified to receive benefits from one of a number of programs such as LIHEAP, SSI, Food Stamps, WIC, TANF and others. Contact Northern Utilities at 1-1-800-552-3044.

Public Service Company of New Hampshire
Income-eligible customers may qualify for a discount of 35 percent or more off their monthly electric bill. Contact one of the six local Community Action Agencies (CAA) located throughout the state.
1-800-662-7764
www.psnh.com/CustomerSupport/Home/Statewide-Electric-Assistance-Program.aspx

Unitil
Electric Assistance Discount (EAP)
The Statewide EAP provides income-eligible residential customers with a discount on their monthly electric bill. To find out if you qualify, and to apply for the Statewide EAP, please contact your local Community Action Agency (CAA) at the number listed below:

Belknap / Merrimack Counties Community Action Agency
Concord, NH
Area Center: 603/225-6880

Rockingham County * Community Action Agency
Portsmouth, NH
Phone: 603/436-3896 or 800/639-3896

* Customers in Atkinson, Danville, Newton & Plaistow should contact the
Salem, NH office @ 603/898-8435
http://services.unitil.com/nh/electric_assistance_program.asp

Low-Income Energy Efficiency

As of June 1, 2002, electric utility customers can take advantage of statewide energy efficiency products and services funded by the energy efficiency portion of the System Benefits Charge (SBC). Qualified low-income customers living in an apartment or house, either rented or owned, can receive up to $3,600 in services ($5,900 if customers also qualify for the NH Weatherization Assistance Program), including a customized report analyzing their home, improvements including insulation, thermostats, lighting upgrades, and efficient refrigerators, and recommendations on how to use energy more efficiently.
Contact local community action agency
www.puc.state.nh.us/Electric/coreenergyefficiencyprograms.htm

Granite State Electric
Home Energy Assistance
Helps reduce energy costs for low income customers with electricity bills averaging more than $30 per month. An Energy manager from your local Community Action agency will provide an appliance analysis which indicates how much each appliance costs to operate and how much you might save. You may also qualify for other items including: ENERGY STAR® refrigerators, ENERGY STAR® lighting, water saving measures and insulation and air sealing measures.
Rockingham County—Rockingham Community Action 800-639-3896
Hillsborough County—Southern New Hampshire Services 800-322-1073
Cheshire or Sullivan County—Southwestern Community Services 800-529-0005
Coos, Caroll or Grafton County—Tri-County Community Action 888-842-3835 www.nationalgridus.com/granitestate/

KeySpan Energy Delivery
Low-Income Weatherization Program
Free home weatherization to New Hampshire customers on R32 and R4 discount rates. Homeowners or renters may qualify for up to $3,600 in weatherization measures including insulation, air sealing, or heating system replacement for homeowners.
Southern New Hampshire Services, Inc ( Hillsborough County) 603668-8010 x6051
Community Action Program (Belknap-Merrimack Counties) 603-225-3295 www.keyspanenergy.com/pshome/energy/

New Hampshire Electric Coop
Home Energy Assistance
Income-qualified members living in an apartment or house, either rented or owned, can receive up to $3,600 in services, including a free customized audit report. Measures identified in the audit are then installed by Community Action Program agencies, contractors managed by the Co-op or Co-op energy specialists.
Improvements may include:

Unitil (Concord Electric)
Home Energy Assistance
Income-eligible customers may receive an energy audit, attic and building shell insulation, air-sealing, weather-stripping, programmable thermostat, electric hot water measures, and ENERGY STAR® refrigerator replacements, lighting and fixtures. If you would like to sign up for the Home Energy Assistance Program, please contact Unitil by filling out the online sign up form or call Unitil's Customer Service Center at 800-852-3339.
http://services.unitil.com/nh/energy_efficiency.asp?t=203

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Neighbors Helping Neighbors
Most of New Hampshire's regulated utilities participate in a statewide fuel fund that is administered by community action agencies in coordination with LIHEAP. The "last resort" fund operates year round, serving households after LIHEAP funds are exhausted. In 1994, New Hampshire passed legislation allowing utilities to place unclaimed utility deposits into the fuel fund.
Local community action agencies
www.psnh.com/CustomerSupport/Home/Neighbor-Helping-Neighbor-Fund.aspx

New Hampshire Electric Cooperative
Project Care
Project Care works with the social service agencies to assist co-op members in crisis situations pay their electric bills to avoid disconnection of service. It is funded primarily through the Round Up program, in which members agree to have their bill "rounded up" to the next dollar with the proceeds going directly to Project Care.
1-800-698-2007
www.nhec.com/community_projectcare.php

Page last updated: February 3, 2014